We are hiring!

We are looking for a Chiropractic Assistant, Receptionist, Office Super Star

Part-time, 3 days per week. Approximately 16hrs

About Us
We are an Award Winning, Patient-focused Chiropractic clinic committed to providing the highest quality care in a welcoming and professional environment.

We are looking for a reliable, bubbly, energetic, detail focused, very organized and highly computer literate Chiropractic Assistant and Receptionist to join our team. We are a busy, ambitious, thriving team and we need an absolute superstar in multitasking and shift management.

Role Overview
As the first point of contact for our patients, you will play a vital role in creating a positive and supportive experience. This dual role combines front-desk reception and office duties with assisting the chiropractors in day-to-day operations. It is fast paced and needs a multi tasking legend!

Key Responsibilities

Greet patients warmly and manage check-ins and check-outs
Schedule and confirm appointments, manage booking system
Handle patient enquiries
Process payments, manage accounts
Process ACC claims paperwork
Maintain patient records with accuracy and confidentiality
Answer phone calls and emails in a professional manner
Keep reception and clinic clean, welcoming and well-presented
Co-ordinate the shift for streamlined workflow
Assist 3 chiropractors, with needs throughout the shift
Cliniko, Invoice Direct, Gmail, Canva, mailchimp, google doc savvy
Help with the shared tasks of folding face cloths, baby blankets, vacuuming, cleaning up
Multitasking between patients, chiropractors, phone calls, emails, ACC and clinic jobs

Skills & Qualities

To succeed in this role, you will bring a warm, professional and patient-focused manner
Strong communication and interpersonal skills are essential
Excellent organisation and attention to detail
You must be able to multitask and remain calm in a busy environment
Computer literacy is a must, fast and competent on Mac
Experience with cliniko, invoice direct, gmail, google drive, canva and mailchimp is of benefit and will attract a higher rate of pay
A willingness to learn about chiropractic care
Reliability and punctuality and a proactive attitude
Energy to get up and assist the chiropractors, direct the shift, be problem solving

Experience & Requirements

Previous experience in reception, administration or customer service is necessary. Experience in a chiropractic clinic is a major advantage

Knowledge of ACC processes would also be beneficial

What We Offer

Be a pivotal part of a highly successful clinic in Cambridge. We highly appreciate a good job well done. Prove your value to our team and be rewarded for it.

We do birthday presents, Christmas parties, pay raises, free chiropractic care for yourself, wholesale deals and more. We work hard, play hard. We are really flexible (within reason) with hours, school holidays, kids, dogs, husbands, wives and life obligations.

We want everyone to thrive, from our team, to our community. We believe we are making a difference in our Cambridge community, we want someone who cares about this and about being a team player. Remuneration to be discussed and inline with experience and abilities

How to Apply

Think you might be up to this challenge? Superstars please apply, confidentiality is assured. Send your CV and a cover letter stating why you would be a great fit. Email shelley@thechirolab.co.nz